SHIPPING & RETURNS 

100% Free Shipping to Ireland and UK

SHIPPING

Delivery in Ireland is carried out by DPD couriers and will be delivered next day if ordered before 2pm.  

Delivery to the UK may take 3-4 days.  

Delivery to mainland Europe may take 5-6 business days. 

RETURNS 

We are happy to offer a refund if the item is unsuitable within 30 days in receipt of your order. The product you return must be in new, unused, and unworn condition with tags attached and in original packaging. It is our policy to return goods to the purchaser if we suspect that any product has been used or worn. All dispatched orders will include a packing note outlining your purchase details and a returns information. 

Following inspection an email shall be sent confirming receipt and you will be refunded the amount due through the original method of payment. 

NOTE *We do NOT offer FREE Returns. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Returns via post office: 

Bring to your nearest postal office and organise to pay return postage. We advise registering the return so as you have proof of postage and can track the status on your return. When your return package has been received, your refund will be issued, and funds should reach your bank within 5 working days. 

Following inspection an email shall be sent confirming receipt and you will be refunded the amount due through the original method of payment, excluding original postage charge if relevant. 

You should expect to see the refund in your account within 5 working days from receipt of this email; however, some banks may take longer. If you have not received this money into your account after 10 working days, you should contact info@andre.ie. 

All returns should be returned to:
Ok Enterprises,

Unit 4 Three Rock Road,

Sandyford Industrial estate. 

Dublin 18

D18 k721